ONLY the trucking company (the actual car carrier) provides the insurance while your vehicle is in transit and on the carriers’ trailer; prior to pickup and at the time of delivery you must have current auto insurance for your vehicle. During the pickup and drop-off of the vehicle, the trucking company will complete a detailed physical inspection of the vehicle, on a bill of lading/condition report, which you or your agent and the driver must sign and acknowledge. Make sure you or your agent gets a copy of the bill of lading/condition report at the time of pickup and delivery. This same bill of lading/condition report will be presented again upon delivery, so that you or your agent can re-inspect the vehicle for any discrepancies.
In the highly unlikely event any damage did occur during the auto transporting, please be sure to note it on the bill of lading at the time of delivery and have the driver sign in agreement immediately while he is there. No claims will be honored if the damage is not noted at the time of delivery and acknowledged by the auto delivery driver. You still must pay the balance due COD for the transportation charges. It will not jeopardize any claim you may have for damage. The auto transporting company usually will not take the vehicle off the truck until you pay for the move. You cannot withhold or deduct moneys from the COD amount to cover any damage that may have occurred while in auto shipping transit. All claims are handled separately once the actual auto transporter has received the signed bill of lading noting the damages.